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Social Media Manager

Williams ProWeb

Tucson, AZ 85711 Full-time Onsite 22 – $25 an hour

Job Description

Core Duties & Responsibilities
  • Strategy & Planning:
  • Build and implement data-driven social media marketing strategies aligned with brand and sales goals.
  • Develop and maintain content calendars and syndication schedules.
  • Research industry trends, competitor activity, and emerging platform algorithms.
  • Content Creation & Curation:
  • Write engaging copy, captions, and script ideas.
  • Produce, edit, or coordinate visual assets (photos, graphics, and short-form vertical video).
  • Optimize profiles and content for Social SEO and search visibility.
  • Community Management & Engagement:
  • Act as the digital voice of the brand by responding to comments, direct messages (DMs), and story replies.
  • Moderate user-generated content and handle basic customer service inquiries or digital crisis communication.
  • Build relationships with followers and foster an active online community.
  • Analytics & Reporting:
  • Track key performance indicators (KPIs) such as reach, engagement rate, click-through rate (CTR), and follower growth.
  • Analyze performance data to generate regular insights and reports for stakeholders or clients.
  • Iterate and optimize future content based on what metrics reveal.
  • Collaboration & Campaigns:
  • Partner with internal marketing, creative, sales, or customer service teams.
  • Coordinate with digital influencers, creators, or brand partners (depending on the role).
  • Note: While some roles include paid social advertising (running paid ad campaigns), opinions vary across the industry on whether paid ads are part of core management or a separate discipline.